FAQs
Common questions
Do I need a computer or any special equipment?
No. EdCo runs entirely on the mobile app — your phone is the billing office. There’s nothing to install, and no POS machine or desktop software required.
Do I need to hire an accountant or operator to use EdCo?
No. Invoices, discounts, penalties and instalments are calculated automatically. Your existing staff can run billing from their phones alongside their regular work.
How can my customers pay?
Through 1BILL (any bank or mobile wallet), RAAST, debit or credit card, or offline via cash or bank transfer — every method reconciles into the same ledger automatically.
We already use an ERP or accounting system — can we still use EdCo?
Yes. Many institutions use EdCo purely for payment collection — 1BILL, RAAST and card payments — while keeping their existing system of record. See our note on this on the home page.
Is our data safe?
Yes. Data is encrypted in transit and stored on secure cloud infrastructure, with access limited to authorised staff. See our Privacy Policy for details.
Who can see our students’ or customers’ information?
Only staff you authorise within your own account. Student and customer records are entered and controlled by your institution — EdCo processes them on your behalf.
How do payment reminders work?
EdCo automatically reminds a payer before, on, and after the due date — by email, WhatsApp and push notification — so you don’t have to call anyone.
Can we manage more than one campus or branch?
Yes. Multi-branch support is built in — one account gives you a single view across every campus or branch, with branch-level staff and reporting.
How do we get started?
Join our waitlist and we’ll reach out to set up your account, branches and billing rules, and help you import your existing customer or student list.
Still have a question? Get in touch.